Shipping & Returns
Shipping
Every FURL order ships free with full tracking to the United States, United Kingdom, Canada, Australia and New Zealand.
| Destination | Order processing | Delivery time |
|---|---|---|
| United States | 1–2 business days | 2–5 business days |
| United Kingdom | 1–3 business days | 5–8 business days |
| Canada | 1–3 business days | 5–8 business days |
| Australia | 1–3 business days | 5–8 business days |
| New Zealand | 1–3 business days | 5–8 business days |
You'll receive a tracking link by email as soon as your order leaves our warehouse. Orders placed on weekends or public holidays start processing the next business day.
Returns
Carry the Foldover for up to 30 days. If it isn't right for you, email support@furlcarry.com with your order number and we'll send you simple return instructions. Once your return arrives, we refund the full purchase price to your original payment method within 5 business days.
- Items must be unused and in their original condition
- Bundles can be returned in full or in part — partial returns are refunded at the bundle's effective per-bag price
- Return shipping is the customer's responsibility unless the item arrived damaged or incorrect
12-Month Warranty
Every Foldover is covered against manufacturing defects — zippers, buckle, straps and seams — for 12 months from delivery. If something fails under normal use, we'll replace the bag. Just email a photo and your order number to support@furlcarry.com.